How to report phishing, virus, or malware emails
Introduction
Franklin County email users are provided a button for reporting suspected phishing, virus, or other malware email messages.
Why report phishing or suspicious emails?
Reporting suspicious emails helps you and our agencies stay safe in email. The emails you report are sent to the FCDC Security team and outside providers for awareness and analysis. Once FCDC Security is aware of new email risks, we can better defend against them. You are an important part of the process of keeping the County safe from cybercriminals!
When do I report phishing or suspicious emails?
Click the Phish Alert Report button if you believe you have received a phishing email or any potentially dangerous email. Any emails you report using the Phish Alert button will be (1) automatically deleted from your inbox and (2) forwarded to the FCDC Security team for analysis.
The Phish Alert button should only be used to report emails you believe to have malicious intent. If you are receiving spam or marketing emails, you should not use the Phish Alert button.
How do I use the Phish Alert button?
The Phish Alert button add-in will appear at the top right of your Outlook client (on Windows). If you open an email in a new window the button also appears in the top right.
Outlook on Windows: Application View
Outlook on Windows: Open Email View
A prompt will ask you if you want to report the email as a phishing email to FCDC Information Security. Click “Report to FCDC Info. Security” to report the email.
Outlook on the web
The Phish Alert button is in the drop down menu when you click on the ellipse button (dot-dot-dot) to the right of the email preview or open email window. Click on the Phish Alert button to begin the process.
After clicking the Phish Alert button, you’ll be asked if you want to report the email. Click the Report to FCDC Info. Security button.
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282