How to get IT support from your own agency
The FCDC Help Desk isn’t the only source of IT support across Franklin County – many of our partner agencies have in-house IT staff that handle support specifically for those agencies. Contact your local agency using the details we’ve got below.
Is any of our info wrong?
Request updates via email to helpdesk@franklincountyohio.gov.
Partner Agency | IT Support Contact Info |
|---|---|
Clerk of Courts (CLCT) | Phone: x2736 |
Children Services (FCCS) | Send email to: ITServicedesk@fccs.us 614-275-2721 Some IT support for FCCS is provided by the State of Ohio |
Community Based Correctional Facility (CBCF) | x4620 |
Public Facilities Management (PFM) | x3800 |
Sheriff (SHRF) | x3008 |
Job and Family Services (JFS) | 614-233-2588 franklin-cdjfs-helpdesk@jfs.ohio.gov Some IT support for JFS is provided by the State of Ohio |
Law Library (FCLL) | Steve Stultz: 614-221-4971 |
Child Support Enforcement Agency (CSEA) | |
Court of Common Pleas - General Division (CPGEN) | x6016 |
Court of Common Pleas - Domestic Relations & Juvenile (DRJ) | Sharepoint and E-mail submission are preferred. Phone queue is only for urgent issues. E-mail: DRJ_IT_Alerts@fccourts.org Phone Support: ext. 2736 |
Municipal Court | |
Public Defender (PBDF) |
|
Franklin County Board of Developmental Disabilities (FCBDD) | 614-342-5742 |
Office on Aging (FCOA) | Visit https://officeonaging.org/inet/?c=helpdesk or use the Technical Support link on the Extranet site. |
Franklin County Public Health (FPH) | Submit a ticket by going to https://freshworks-help297.freshdesk.com/support/tickets/new |
Franklin County Treasurer (TREA) | Contact your Supervisor, and they will reach out to the Treasurer’s office IT support for assistance if they cannot remedy the issue. |
Data Center | For agencies not listed reach out to The Data Center E-Mail: HelpDesk@franklinocuntyohio.gov Phone: x3282 |
Page Contents
- 1 Clerk of Courts (CLCT)
- 2 Children Services (FCCS)
- 3 Community Based Correctional Facility (CBCF)
- 4 Public Facilities Management (PFM)
- 5 Sheriff (SHRF)
- 6 Job and Family Services (JFS)
- 7 Child Support Enforcement Agency (CSEA)
- 8 Court of Common Pleas - General Division (CPGEN)
- 9 Court of Common Pleas - Domestic Relations & Juvenile (DRJ)
- 10 Municipal Court
- 11 Public Defender (PBDF)
- 12 Franklin County Board of Developmental Disabilities (FCBDD)
- 13 Office on Aging (FCOA)
- 14 Franklin County Public Health (FPH)
- 15 Franklin County Treasurer (TREA)
- 16 Data Center
FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282