How to Use Remote Desktop (RDP)
These instructions assume GlobalProtect VPN is being used for off network connections
Opening Remote Desktop
Press the Windows Key
Type in RDP, or Remote Desktop Connection
Click on the Remote Desktop Connection App
Enter the computer you want to connect too
Enter your password if account is already filled in
If you account is not listed click “More choices” link to change the account
If using a personal device enter FCDCDOM1\your_account for the user ID.
Screen changes to the Authorized User Agreement, Click OK
You are in
Logging Off from Remote Session
Press the Windows key or Click on the Start button icon
Click on Power and select Disconnect
Remote Desktop Screen will disappear
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282