How to install and use GlobalProtect VPN on Android
- Joshua Miller
- Deehan, Catie E. (Deactivated)
- Guess, Brandi N.
Installing through the Android Play Store
Open the Play Store on your Android phone
Search for ‘GlobalProtect'
If authentication is required, enter your Play Store Credentials
If not, select the GlobalProtect App and click on Install
Once installed, the button will change from Install to Open
Configuring GlobalProtect VPN for First Time Use
Tap the Open button after the app is installed (or tap the GlobalProtect icon)
Enter fcohvpn.gpcloudservice.com for the portal address and click Connect
Enter your username and password and click on the Sign On button
Approve the PingID prompt
If you do not see the below alert, or if it tells you the connection has timed out, you will be prompted to enter the 6 digit code from the PingID app
PingID authentication is time sensitive and you have 60 seconds to authenticate
When successfully authenticated GlobalProtect will start connecting
You will then get a Connection Request popup. Click OK
You are now connected to GlobalProtect
Opening and Connecting to GlobalProtect VPN
Open the app
Tap to Connect
Enter your account and password
Approve the PingID notification, icon changes to Connected
Signing Out of GlobalProtect
Open the app and click disconnect
Icon will change to disconnected
While connected to the GlobalProtect VPN, all your device’s Internet traffic flows through the County firewall, with all rules and logging in effect. Disconnect from the VPN to resume “normal” Internet service.
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282