Welcome to Your Self-Help Troubleshooting Hub!

Are you tired of sifting through confusing technical jargon when all you need is a straightforward solution? You're in the right place! We've created a knowledge base with you in mind, designed to help you, regardless of your level of technical expertise. Welcome to a space crafted for Employees of Franklin County!

What's a Knowledge Base (KB)?

KB articles usually answer Frequently Asked Questions (FAQs) and provide straightforward how-to instructions on any number of topics. KB articles can include written instructions, screen shots, links, attached documents, and even videos. And the best part? Everything is searchable.

We Want to Hear From You!

Is there something specific you'd like to see in our knowledge base? Whether it's a particular software, a common issue, or a nifty tech trick, we're all ears! Your feedback shapes the future of this resource.

Send suggestions for new KB articles to helpdesk@franklincountyohio.gov