How to install and use GlobalProtect VPN on iPhone or iPad
Installing through the App Store
Open App Store and search for GlobalProtect
Select “Get” for the Non Legacy version of Global Protect
Approve any approval required prompts
Application has been installed
Configure GlobalProtect VPN for First Time Use
Open the app
Allow notifications to allow the application to request logon credentials
Enter fcohvpn.gpcloudservice.com for the portal address
Allow GlobalProtect to add a VPN configuration
Enter your account and password
Approve the PingID notification
Connecting icon
Once connected you will see the Connected icon and an option to disconnect
Opening and Connecting to the GlobalProtect VPN
Open the app
Tap to Connect
Enter your account and password
Approve the PingID notification, icon changes to Connected
Signing Out of GlobalProtect
Open the app and click disconnect
Icon will change to disconnected
While connected to the GlobalProtect VPN, all your device’s Internet traffic flows through the County firewall, with all rules and logging in effect. Disconnect from the VPN to resume “normal” Internet service.
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282