How to setup Outlook on Android

Introduction

Microsoft offers a free Outlook app on Android to connect to your County email and calendar. In fact, the Outlook app is Microsoft’s recommended app for mobile devices accessing Office 365 mailboxes (though they also allow other apps to connect). FCDC recommends and provides active support for this app on both County-owned and personally-owned mobile devices.

For remote access to Microsoft 365 resources on the web or via mobile app, you must first be enrolled in PingID.

NOTE: If you already use the Outlook mobile app with personal email…

When the mobile Outlook app is connected to the County’s new Office 365 email system, the app will delete all other email accounts already configured in the Outlook app. For County data security reasons, you cannot mix personal and work email in the same app at this time.

If you are already using the Outlook mobile app for personal email you must either:

Move your personal email account(s) to another email app, then setup mobile Outlook with your County account
Setup your County email on another email app, if possible
Only access your County email via mobile web browser at outlook.office365.com

Setting up Outlook on Android

On your Android device, download the free Outlook app from Google Play
Tap the Outlook app icon
Tap the Get Started button
Enter your formal work email address, then tap the Continue button at the bottom of the screen
Enter your PC / Email password and tap the Sign in button
If you’re outside the Franklin County network, you must authorize your remote login via PingID. This requires prior setup, as noted at the start of these instructions.
1. If you’re inside the Franklin County network, skip to the next step.
Once you’re successfully logged in you’ll see your email Inbox
1. Outlook will have default app settings, which you can change. App settings are available via the three-line settings button in the upper-left corner of the screen.
2. To switch to Calendar view, use the button in the lower-right portion of the screen.
3. Tap the circular pencil icon in the lower-right to create a new email.

Congratulations!

Outlook is now configured on your iOS device. You can now see and edit your calendar, search, read, or send email from anywhere, and get notifications of new messages and meeting reminders.

FCDC User KB