How to Request a new Service Account

There are a few processes that have not yet been automated through Adaxes. However Adaxes is still your centralized location to make these requests.

Using this option in Adaxes does NOT automatically create the Service Account. This will simply kick off the workflow in Jira for the account creation.

Instructions

Log into the Adaxes Dashboard.
You can request the creation of a Service Account by clicking on the “Create Service Account” in the left panel.

Next you will fill out the required information.

Desired Service Account Name (Will it use the “svc_” format?)
Description of the group (What will this Service Account be used for?)

Once all information is filled in, click on the “OK” button. Your request has been submitted.

By requesting a Service Account through Adaxes a Jira ticket will be created with all the information about the Account that is needed. This will kick off the work flow and the proper teams will address and process the request.