How to Perform a Name Change

Owned by Bowman, Michael C., created
Last updated: Aug 06, 2024 by Harrison, Keith N.
2 min read

Sometimes a user will need to have their name changed. This process will walk through the steps to make this change to a users domain account.

Changing a users First, Middle or Last name can and will result in a change to that users domain account name and email address.

 Instructions

  1. Log into the Adaxes Dashboard.

  2. Click on the report labelled “Users” in the right panel.

This will display the total number of enabled accounts on the FCDC domain for your agency.

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  1. In the “Filter” box located at the top, enter the name of the user you wish to update.

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  1. Click on the user.

  2. In the left panel click the option for “Rename”

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  1. Here you will edit the name with the users name change (First, Middle, Last)

If the user has FCJS access, enter their current FCJS username into appropriate field. This will generate a Jira communication for the change to be made.

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  1. Click “OK” the users Name, Username and Email address will now be updated.

Username and Email address format will follow your agency’s predefined preferred format.

 

FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282