How to setup your Zoom account on Windows (for standard FCDN logins)

With the step-by-step instructions below, you can add your Zoom account to your Windows PC and host web- and phone-based meetings -- including screen sharing and video conferencing -- with up to 300 attendees.

These instructions are for Franklin County staff with:

a personal (not shared) county email address ending in @franklincountyohio.gov
an assigned (paid) Zoom license

Zoom Prerequisites

Attending Zoom meetings is free. But to host Zoom meetings you must have a licensed account. In fact, here are all the prerequisites for Zoom hosts:

FCDC has assigned you a Zoom account license
You have the Zoom client software installed on your PC
To host videoconferences or other multimedia meetings with the highest quality, you may need additional hardware like a headset, webcam, speakers, etc.

Logging in to your licensed Zoom account from outside the county’s network may trigger a multi-factor authentication (MFA) request, which you must approve with the PingID mobile app. If you have not already downloaded and setup PingID, stop here and do that first.

Instructions

[1] If you don't already have it, download and install the Zoom client software, available here: zoom.us/download

On the Download Center page, click Download for IT Admin
Click Download MSI
Double-click the installer file you downloaded and complete the installation

If you cannot install the software (installation requires PC admin rights), or have other issues, contact the FCDC Help Desk for assistance

[2] Double-click the Zoom icon on your Windows desktop.

When Zoom starts, click the Sign In button

[3] Click the Sign In with SSO button

[4] Enter franklincountyohio in the Sign In with SSO box that comes up, then click Continue

If your PC is away from the County network, you may have to login to Office 365 and approve your login with PingID.

These steps are not required if your PC is inside the County network or if you have recently authenticated your off-site login with PingID.

[5] Once you are authenticated with Office 365, your default browser (for example, Google Chrome) will launch and ask you if it's okay to open the Zoom Meetings app.

Click Open Zoom Meetings

[6] You should now be logged in to the Zoom client and you’ll be ready to start and manage your meetings.

By default, Zoom is set to start whenever you login to Windows. You can control that behavior and many other settings by clicking the gear icon in the upper-right corner of the Zoom window.

Learn Zoom features

You can learn more about Zoom features anytime with their collection of straightforward video tutorials, available on the http://zoom.us website here:

https://support.zoom.us/hc/en-us/articles/206618765-Zoom-Video-Tutorials

Zoom also regularly holds live webinar training sessions. Learn more, see past trainings, or sign up for new live training events here:

https://support.zoom.us/hc/en-us/articles/360029527911

Need better video or audio?

To host the best possible videoconferences, consider buying a higher-quality webcam system than what’s built into the average laptop. For most users and most meeting rooms we recommend checking out the wide variety of webcams, headsets, speakerphones, and conference room camera kits available from Logitech here:

Page Contents

1 Zoom Prerequisites
2 Instructions
3 Learn Zoom features
4 Need better video or audio?