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If you were provided a license for Adobe Acrobat DC, follow the steps below to install Acrobat on your computer.

During the installation, if you have any troubles completing any of the steps, or if you encounter any problems with the software, please feel free to contact your agency’s IT support Click Here for Information on contacting your Agency's IT support, or call the Data Center Helpdesk at 614-525-DATA (3282).

\uD83D\uDCD8 Instructions

If you received the e-mail displayed below, you have been provided with a license for Adobe Acrobat Pro DC. Rather than clicking “get started”, follow the steps below to complete the installation.

Installation Steps:

In order to be able to access the software via Software Center, you must first connect to the GlobalProtect VPN. For instructions on how to connect to VPN, please CLICK HERE

  1. Click the Start Button

  2. Type Software Center, and when the Software Center app is displayed, click to open it.

  3. Once Software Center loads, make sure that you have Applications selected on the left-hand navigation menu.

  4. Select Adobe Acrobat DC from the list of programs

  5. Press the Request button

  6. The request to install will go to the Data Center, and a representative will authorize the request. During normal business hours, this will likely take no more than

  7. Once the approval has been granted, go back into Software Center (see steps 1-4), and open Adobe Acrobat DC.

  8. Click the install button

  9. After clicking install, in order to see the installation progress, scroll down to the bottom of the screen, and you will see the status.

  10. The download/install time will vary, depending on your internet connection speed, and

  11. Once complete, you will see a shortcut for Adobe Acrobat DC on your Desktop, and in your Start Menu.

  12. Open the icon, and the first time you launch, you will be prompted for your county e-mail address. Upon entering the e-mail, press continue

  13. Enter your username/password (this should be the same as what you use to login to the computer, then click Sign In

  14. You should now have your copy of Adobe Acrobat Pro DC installed and ready for use.

During the installation, if you have any troubles completing any of the steps, or if you encounter any problems with the software, please feel free to contact your agency’s IT support Click Here for Information on contacting your Agency's IT support, or call the Data Center Helpdesk at 614-525-DATA (3282).

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