How to get IT support from your own agency
The FCDC Help Desk isn’t the only source of IT support across Franklin County – many of our partner agencies have in-house IT staff that handle support specifically for those agencies. Contact your local agency using the details we’ve got below.
Is your agency missing, or any of our info wrong?
Request updates via email to helpdesk@franklincountyohio.gov.
Partner Agency | IT Support Contact Info |
|---|---|
Children Services (FCCS) | Send email to: ITServicedesk@fccs.us 614-275-2721 Some IT support for FCCS is provided by the State of Ohio |
Child Support Enforcement Agency (CSEA) | Some IT support for CSEA is provided by the State of Ohio |
Clerk of Courts (CLCT) | Phone: x2736 |
Community Based Correctional Facility (CBCF) | x4620 |
Court of Common Pleas - General Division (CPGEN) | x6016 |
Court of Common Pleas - Domestic Relations & Juvenile (DRJ) | Sharepoint and E-mail submission are preferred. Phone queue is only for urgent issues. E-mail: DRJ_IT_Alerts@fccourts.org Phone Support: ext. 2736 |
Franklin County Board of Developmental Disabilities (FCBDD) | 614-342-5742 |
Franklin County Public Health (FPPH) | Submit a ticket by going to https://franklincountyohio.atlassian.net/servicedesk/customer/portal/11 |
Franklin County Treasurer (TREA) | Contact your Supervisor, and they will reach out to the Treasurer’s office IT support for assistance if they cannot remedy the issue. |
Job and Family Services (JFS) | 614-233-2588 |
Public Facilities Management (PFM) | x3800 |
Sheriff (SHRF) | x3008 |
Law Library (FCLL) | Steve Stultz: 614-221-4971 |
Municipal Court | |
Office on Aging (FCOA) | Visit https://officeonaging.org/inet/?c=helpdesk or use the Technical Support link on the Extranet site. |
Prosecuting Attorney (PRAT) | prat-it@franklincountyohio.gov, users can also contact the IT Team directly via Teams, or phone. Users are also provided with IT staff cell phone numbers via their Interoffice phone list. Nate George: x4909, ngeorge@franklincountyohio.gov |
Public Defender (PBDF) | Â |
Franklin County Data Center (FCDC) | For agencies not listed reach out to The Data Center E-Mail: HelpDesk@franklinocuntyohio.gov Phone: x3282 |
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Page Contents
- 1 Children Services (FCCS)
- 2 Child Support Enforcement Agency (CSEA)
- 3 Clerk of Courts (CLCT)
- 4 Community Based Correctional Facility (CBCF)
- 5 Court of Common Pleas - General Division (CPGEN)
- 6 Court of Common Pleas - Domestic Relations & Juvenile (DRJ)
- 7 Franklin County Board of Developmental Disabilities (FCBDD)
- 8 Franklin County Public Health (FPPH)
- 9 Franklin County Treasurer (TREA)
- 10 Job and Family Services (JFS)
- 11 Public Facilities Management (PFM)
- 12 Sheriff (SHRF)
- 13 Law Library (FCLL)
- 14 Municipal Court
- 15 Office on Aging (FCOA)
- 16 Prosecuting Attorney (PRAT)
- 17 Public Defender (PBDF)
- 18 Franklin County Data Center (FCDC)
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282