New Employee Contractor Onboarding
Each new contractor will receive and encrypted email that will contain a file that houses their new username and password, including steps and documents for setting up their new accounts.
Setting up Global Protect:
GlobalProtect VPN for secure remote access
Setting up PingID:
How to setup PingID on your smartphone for remote multi-factor authentication
Setting up SailPoint:
How to register for SailPoint (our password reset system)archived
Sailpoint PW reset after account creation and a waiting period of 24 hours:
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If you have an issues or further questions or issues accessing your SailPoint with the password provided, please reach out to our FCDC helpdesk at 614-525-3282
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FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282