Introduction

CyberArk Privileged Session Manager, or PSM for short, allows authorized vendor users to initiate, monitor, and record RDP sessions by clicking the Connect button in the Password Vault Web Access (PVWA) portal to access servers using privileged credentials. Completed session recordings are then stored for 180 days.

To get started, follow the steps below or use the Table of Contents to jump to the desired section:

1. Choose Account & Remote Machine

Log into the PVWA portal and determine which account you’ll need. Next to your PR1 account and shared team accounts, you’ll find a Connect button.

1. Click the Connect button to launch a RDP session using that accounts credentials:

   Open

   

   PVWA Portal

2. At the prompt window:

   1. Enter a Reason (Optional) for access.

   2. Toggle on/off whether you want the ability to map a local drive in the Map Local Drive option.

   3. Select or type in the remote machine name you’d like to connect to in the Remote Machine field:

      Open

      

      Select Remote Machine

3. Click Connect button at lower-right of the prompt window.

2. Launching the Session

The session file will download and pop up a notification at top right on your browser.

1. Open the session file:

2. Click Connect button at Remote Desktop Connection prompt:

    

3. PSM will start the session and you’ll receive a message at bottom right that you’re being recorded:

4. PSM will connect to the destination Remote Machine using the privileged credentials chosen.

3. Ending the Session

1. Click Windows icon on Start bar

2. Right-click profile icon

3. Select Logoff

4. The Remote Machine will logoff and PSM will end the session.