Installing GlobalProtect
Manual Install through Software Center
Open the Software Center application
Click on Start
Type in Software Center
Click to open app
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210308-144646.png?version=1&modificationDate=1615214810042&cacheVersion=1&api=v2&width=640&height=477)
Select the Applications menu on the left
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210105-201746.png?version=1&modificationDate=1609877869431&cacheVersion=1&api=v2&width=442&height=194)
Click on the GlobalProtect application
Click Install
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210105-201752.png?version=1&modificationDate=1609877875731&cacheVersion=1&api=v2&width=241&height=159)
You will see the Installing prompt
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210105-201830.png?version=1&modificationDate=1609877913691&cacheVersion=1&api=v2&width=442&height=189)
When installed you see the Uninstall prompt
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210105-201851.png?version=1&modificationDate=1609877935134&cacheVersion=1&api=v2&width=442&height=174)
Configuring GlobalProtect VPN for First Time Use
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210308-144812.png?version=1&modificationDate=1615214895045&cacheVersion=1&api=v2&width=544&height=405)
Enter fcohvpn.gpcloudservice.com into the portal access and click Connect (first time use only)
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20210205-171425.png?version=1&modificationDate=1617895270284&cacheVersion=1&api=v2)
Enter your credentials and click the Sign On button - enter will not work
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210408-154918.png?version=1&modificationDate=1617897979810&cacheVersion=1&api=v2&width=544&height=372)
Check and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20230217-124107.png?version=1&modificationDate=1676637671171&cacheVersion=1&api=v2)
Opening and Connecting to GlobalProtect VPN
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210308-144812.png?version=1&modificationDate=1615214895045&cacheVersion=1&api=v2&width=539&height=402)
Click on Connect
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20230217-123806.png?version=2&modificationDate=1676637792295&cacheVersion=1&api=v2)
Screen changes to connecting
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210105-202023.png?version=1&modificationDate=1609878026359&cacheVersion=1&api=v2&width=275&height=245)
Enter your credentials and click the Sign On button - enter will not work
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210408-154007.png?version=1&modificationDate=1617896417595&cacheVersion=1&api=v2&width=587&height=401)
Check and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN. The icon in the task tray should now appear as follows:
![](https://franklincountyohio.atlassian.net/wiki/download/thumbnails/150142993/image-20210205-171204.png?version=1&modificationDate=1617895629720&cacheVersion=1&api=v2&width=42&height=34)
By clicking on the icon you should also receive confirmation that you are connected and be given the option to disconnect.
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20230217-123743.png?version=3&modificationDate=1676637784949&cacheVersion=1&api=v2)
Signing Out of GlobalProtect
Click on “Show Hidden Icons” on your status bar Show Hidden Icons
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20210129-201814.png?version=1&modificationDate=1611951496824&cacheVersion=1&api=v2)
Select the GlobalProtect icon
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20210129-201858.png?version=1&modificationDate=1611951542105&cacheVersion=1&api=v2)
Click on the Disconnect button
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20230217-123743.png?version=3&modificationDate=1676637784949&cacheVersion=1&api=v2)
Once disconnected you will see the Connect button
![](https://franklincountyohio.atlassian.net/wiki/download/attachments/150142993/image-20230217-123806.png?version=2&modificationDate=1676637792295&cacheVersion=1&api=v2)