Installing through GlobalProtect
Go to https://fcohvpn.gpcloudservice.com/
Sign in with your current county credentials and click on Sign On (enter will not work)
Check and approve the PingID prompt on your registered device to authenticate
Click on GlobalProtect Agent link in the top right
Choose the Download Windows 32 bit or 64 bit GlobalProtect agent
Check if you are using 32-Bit or 64-Bit version of Windows 10
Quick Check
Press the Windows key or click on the Windows icon and type in “About Your PC” or “About this PC” and click on About your PC
Look for System Type
Alternative Method
Press the Windows Key on your keyboard or click on the Windows icon on the task bar
Click on Settings
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If the Settings icon is not available - Press the Windows key or click on the Windows icon and type in “About Your PC” and select the System settings and look for System Type |
Click on the System icon
Scroll down and click on About
In the Device specifications, look for the “System type” to find the Bit version you are using
Installing
Click on the download file in the bottom left of your browser after it is finished downloading
Follow the onscreen prompts to install GlobalProtect VPN Client
Click Next
Click Next
Once installed click on Close
Configuring GlobalProtect VPN for First Time Use
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Scroll down to the Welcome to GlobalProtect to enter the portal address if the application auto-starts after install |
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
Enter fcohvpn.gpcloudservice.com into the portal access and click Connect (first time use only)
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Enter your credentials and click the Sign On button - enter will not work
Check and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN
Opening and Connecting to GlobalProtect VPN
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
Click Connect to initiate the connection
Screen changes to connecting
Enter your credentials and click the Sign On button - enter will not work
Check and approve the PingID prompt on your registered device to authenticate
When the app connects in external mode, the GlobalProtect system tray icon displays a shield
Signing Out of GlobalProtect
Click on “Show Hidden Icons” on your status bar Show Hidden Icons
Select the GlobalProtect icon
Click on the Disconnect button
Once disconnected you will see the Connect button
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While connected to the GlobalProtect VPN, all your device’s Internet traffic flows through the County firewall, with all rules and logging in effect. Disconnect from the VPN to resume “normal” Internet service. |
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