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Introduction

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  1. You’ll receive the following screen confirming your account has been unlocked along with a confirmation email. You may use your current password to login.

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  2. Alternatively, you may also click the Reset Password button to change your password

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  1. Enter your new password and confirm that new password

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  2. Click Reset button

  3. If you receive an error, try again ensuring to follow password complexity rules:
    - At least 8 characters & at most, 3 repeat characters in a row
    - At least 1 letter
    - Must include 3 of the 4:
    - At least 1 numeric number
    - At least 1 special character
    - At least 1 uppercase letter
    - At least 1 lowercase letter

  4. You’ll receive the following screen confirming your password has been reset

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  2. You are now ready to use your new password!

Note

After a Windows password change, you will likely have to update your password in smartphone and tablet apps, sign in again in Outlook or OneDrive, or update passwords in other applications.