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During the installation, if you have any troubles completing any of the steps, or if you encounter any problems with the software, please feel free to contact your agency’s IT support Click Here for Information on contacting your Agency's IT support, or call the Data Center Helpdesk at 614-525-DATA (3282). |
\uD83D\uDCD8 Instructions
If you received the e-mail displayed below, you have been provided with a license for Adobe Acrobat Pro DC. Rather than clicking “get started”, follow the steps below to complete the installation.
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Installation Steps:
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In order to be able to access the software via Software Center, you must first connect to the GlobalProtect VPN. For instructions on how to connect to VPN, please CLICK HERE |
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Click the Start Button
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Type Software Center, and when the Software Center app is displayed, click to open it.
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Once Software Center loads, make sure that you have Applications selected on the left-hand navigation menu.
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Select Adobe Acrobat DC from the list of programs
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Click the install button
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After clicking install, in order to see the installation progress, scroll down to the bottom of the screen, and you will see the status.
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The download/install time will vary, depending on your internet connection speed, and
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Once complete, you will see a shortcut for Adobe Acrobat DC on your Desktop, and in your Start Menu.
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Open the icon, and the first time you launch, you will be prompted for your county e-mail address. Upon entering the e-mail, press continue
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Enter your username/password (this should be the same as what you use to login to the computer, then click Sign In
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an Adobe Licensed Software you will first want to follow the directions in this article to install Adobe Creative Cloud:
https://franklincountyohio.atlassian.net/l/cp/DRKrPoQP
Installing Adobe Software
Once your Link Request has been processed, and your Jira ticket updated that the License has been assigned to you, you can follow these steps to install the Adobe Product you were given a License for
Launch Creative Cloud.
Go to Start and type Creative Cloud, then select Adobe Creative Cloud in your start menu.
In Creative Cloud under “All Apps” It will display all apps Available in your plan.
Click “Install” Under the desired Software
a small download box will show in the upper right of your creative cloud and it will let you know when the download is complete.
Once this Dialogue box completes, you can open the application from Creative Cloud by clicking “Open”
All Installed applications will be listed under “installed”
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During the installation, if you have any troubles completing any of the steps, or if you encounter any problems with the software, please feel free to contact your agency’s IT support Click Here for Information on contacting your Agency's IT support, or call the Data Center Helpdesk at 614-525-DATA (3282). |
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