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  1. Click the delete icon to the right of the device you’re removing

    image-20240612-113535.png

  2. Click +Add button

    image-20240612-113712.png

  3. Open PingID app on your new smartphone device and scan the QR code

    image-20240612-114011.pngImage Removedimage-20240612-114958.pngImage Added

    1. Follow the steps outlined here: How to setup PingID on your smartphone for remote multi-factor authentication

  4. OR click SMS or VOICE options

    image-20240612-114240.pngImage Removedimage-20240612-115056.pngImage Added

    1. Follow the steps outlined here: How to setup PingID *without* a smartphone for remote multi-factor authentication

  5. You may now use your new device/phone number as your PingID MFA.