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  • Go to the Power BI Service at https://app.powerbigov.us/home and sign in with your @franklincountyohio.gov email address,

  • Once signed in, click on the Workspaces tab at the left-hand side of the page:

  • Click on the Workspace where your Power BI Report is located:

  • Locate the Power BI Report you want to refresh, and identify the Dataset for the report. The Dataset will have a red icon, and it will be named the same as the report itself:

  • Hover over the dataset, and click on the circular arrow icon to trigger a refresh:

  • Once this button is clicked, the dataset will begin to refresh. The refresh will take longer to complete the larger the dataset is. A loading symbol will spin under the Refreshed column until the refresh is complete,

  • *** If the Refresh fails, please reach out to the GX Platforms Team for support! ***

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