Introduction
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Open a web browser and navigate to: Ping Self-Service Password Reset
Enter your username, current password, new password, and confirm that new password at Change Password prompt
Click Submit button
If you receive an error, try again ensuring to follow password complexity rules:
- At least 8 characters (15 characters for BOEL users) & at most, 3 repeat characters in a row
- Not contain the user's account name or parts of the user's full name that exceed two consecutive charactersÂ
- At least 1 letter
- Must include 3 of the 4:
- At least 1 numeric number
- At least 1 special character
- At least 1 uppercase letter
- At least 1 lowercase letter
You’ll receive the following screen confirming your password has been reset
You are now ready to use your new password!
2nd Step - MFA Setup Process
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