Page Comparison

Introduction

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1. Open a web browser and navigate to: https://connection.franklincountyohio.gov:9031/ext/pwdchange/Identify?AdapterId=PassRecPingID

   1. Alternatively, when accessing an application, you can also click Change Password? at the bottom of the Sign On prompt

      

2. Enter your username, current password, new password, and confirm that new password at Change Password prompt
   

   

3. Click Submit button

   1. If you receive an error, try again ensuring to follow password complexity rules:
      - At least 8 characters (15 characters for BOEL users) & at most, 3 repeat characters in a row
      - Not contain the user's account name or parts of the user's full name that exceed two consecutive characters 
      - At least 1 letter
      - Must include 3 of the 4:
      - At least 1 numeric number
      - At least 1 special character
      - At least 1 uppercase letter
      - At least 1 lowercase letter

4. You’ll receive the following screen confirming your password has been reset

   

5. You are now ready to use your new password!