Installing GlobalProtect
SCCM will automatically install the GlobalProtect application on laptops and laptops get the client when imaged.
The steps listed below are for manually installing through Software Center
For users on personal devices, go to: https://franklincountyohio.atlassian.net/wiki/spaces/SOPKB/pages/edit-v2/244416513
Manual Install through Software Center
Open the Software Center application
Click on Start
Type in Software Center
Click to open app
Select the Applications menu on the left
Click on the GlobalProtect application
Click Install
You will see the Installing prompt
When installed you see the Uninstall prompt
Configuring GlobalProtect VPN for First Time Use
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Scroll down to the Welcome to GlobalProtect to enter the portal address if the application auto-starts after install |
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
Enter fcohvpn.gpcloudservice.com into the portal access and click Connect (first time use only)
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Do not use https://fcohvpn.gpcloudservice.com - this will cause a connection failed error |
Enter your credentials and click the Sign On button - enter will not work
Check and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN
Opening and Connecting to GlobalProtect VPN
Click on Start
Type in GlobalProtect
Click on the GlobalProtect App
Click on Connect
Screen changes to connecting
Enter your credentials and click the Sign On button - enter will not work
Check and approve the PingID prompt on your registered device to authenticate
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How to authenticate without the Ping App |
You are now connected to GlobalProtect VPN. The icon in the task tray should now appear as follows:
By clicking on the icon you should also receive confirmation that you are connected and be given the option to disconnect.
Signing Out of GlobalProtect
Click on “Show Hidden Icons” on your status bar Show Hidden Icons
Select the GlobalProtect icon
Click on the Disconnect button
Once disconnected you will see the Connect button
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While connected to the GlobalProtect VPN, all your device’s Internet traffic flows through the County firewall, with all rules and logging in effect. Disconnect from the VPN to resume “normal” Internet service. |
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