Versions Compared

Old Version 4

changes.mady.by.user Holland, Kara A

Saved on

compared with

New Version 5

changes.mady.by.user Holland, Kara A

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Warning

Lost (or don’t have) your old smartphone?
If you don’t have the old smartphone around anymore, call the FCDC Help Desk (ext. 3282) for assistance with removing the old smartphone and adding the new one.

Instructions

  1. To update your device:

    1. From the PingID app on your old smartphone: Transfer PingID mobile app to a new smartphone

    2. From the desktop PingID on a desktop or laptop computer, proceed to Step 2

  2. Open a web browser and navigate to: Ping MFA Setup

  3. Enter your username and password at the Ping Sign On prompt

    image-20240612-112627.png

  4. Click Sign On button

  5. Follow the corresponding directions as appropriate for your account’s current authentication setup:

...