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Introduction

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  1. You’ll receive the following screen confirming your account has been unlocked along with a confirmation email. You may use your current password to login.

    image-20240603-174738.png
  2. Alternatively, you may also click the Reset Password button to change your password

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  1. Click Reset button

    1. If you receive an error, try again ensuring to follow password complexity rules:
      - At least 8 characters & at most, 3 repeat characters in a row
      - At least 1 letter
      - Must include 3 of the 4:
      - At least 1 numeric number
      - At least 1 special character
      - At least 1 uppercase letter
      - At least 1 lowercase letter

  2. You’ll receive the following screen confirming your password has been reset along with a confirmation email

    image-20240603-121042.png
  3. You are now ready to use your new password!

Note

After a Windows password change, you will likely have to update your password in smartphone and tablet apps, sign in again in Outlook or OneDrive, or update passwords in other applications.