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The FCDC Help Desk isn’t the only source of IT support across Franklin County – many of our partner agencies have in-house IT staff that handle support specifically for those agencies. Contact your local agency using the details we’ve got below.
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Is your agency missing, or any of our info wrong? |
Partner Agency | IT Support Contact Info | Clerk of Courts (CLCT) | ||
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Children Services (FCCS) | Send email to: ITServicedesk@fccs.us 614-275-2721
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Community Based Correctional Facility (CBCF) | x4620 | |||
Public Facilities Management (PFM) | x3800 | |||
Sheriff (SHRF) | x3008 | |||
Job and Family Services (JFS) | 614-233-2588 franklin-cdjfs-helpdesk@jfs.ohio.govChild Support Enforcement Agency (CSEA) |
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Law Library (FCLL) | Steve Stultz: 614-221-4971 | |||
Child Support Enforcement Agency (CSEA) |
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Clerk of Courts (CLCT) | Phone: x2736 | |||
Community Based Correctional Facility (CBCF) | x4620 | |||
Court of Common Pleas - General Division (CPGEN) | x6016 | |||
Court of Common Pleas - Domestic Relations & Juvenile (DRJ) | Sharepoint and E-mail submission are preferred. Phone queue is only for urgent issues. E-mail: DRJ_IT_Alerts@fccourts.org Phone Support: ext. 2736 | |||
Municipal Court | ||||
Public Defender (PBDF) | ||||
Franklin County Board of Developmental Disabilities (FCBDD) | 614-342-5742 | Office on Aging (FCOA) | Visit https://officeonaging.org/inet/?c=helpdesk or use the Technical Support link on the Extranet site. | |
Franklin County Public Health (FPH) | Submit a ticket by going to https://freshworks-help297.freshdesk.com/support/tickets/new | |||
Franklin County Treasurer (TREA) | Contact your Supervisor, and they will reach out to the Treasurer’s office IT support for assistance if they cannot remedy the issue. | |||
Job and Family Services (JFS) | 614-233-2588 franklin-cdjfs-helpdesk@jfs.ohio.gov
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Public Facilities Management (PFM) | x3800 | |||
Sheriff (SHRF) | x3008 | |||
Law Library (FCLL) | Steve Stultz: 614-221-4971 | |||
Municipal Court | ||||
Office on Aging (FCOA) | Visit https://officeonaging.org/inet/?c=helpdesk or use the Technical Support link on the Extranet site. | |||
Prosecuting Attorney (PRAT) | prat-it@franklincountyohio.gov, users can also contact the IT Team directly via Teams, or phone. Users are also provided with IT staff cell phone numbers via their Interoffice phone list. Nate George: x4909, ngeorge@franklincountyohio.gov | |||
Public Defender (PBDF) | ||||
Franklin County Data Center (FCDC) | For agencies not listed reach out to The Data Center E-Mail: HelpDesk@franklinocuntyohio.gov Phone: x3282 |
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