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Installing through GlobalProtect
Connect to https://fcohvpn.gpcloudservice.com/
Sign in with your current county credentials and click on Sign On (enter will not work)
Image ModifiedAuthenticate with PingID
NOTE: The sign in screen will not change to prompt that it is awaiting PingID so you will need to check for the alert as soon as you click Sign On.
Click on GlobalProtect Agent (top right)
Image ModifiedClick Download Mac 32/64 bit GlobalProtect agent.
Image ModifiedWhen prompted, Run the software
When prompted again, Run the GlobalProtect Installer
Image ModifiedFrom the GlobalProtect Installer, click Continue
Image ModifiedOn the Destination Select screen, select the installation folder for the GlobalProtect app, and then click Continue
Image ModifiedOn the Installation Type screen, select the GlobalProtect installation package check box, and then click Continue
Image ModifiedClick Install to confirm that you want to install GlobalProtect
Image ModifiedEnter your User Name and Password and click Install Software
Image ModifiedAfter installation is complete, Close the installer
Image ModifiedAfter install, you will receive a security message to allow system extensions from Palo Alto Networks to run.
Click Open Security Preferences to open the Security & Privacy screen
Image ModifiedClick the padlock icon, in the lower left to make changes
In the Allow apps downloaded from section select “App Store and identified developers”
Click Allow
Image ModifiedConfiguring GlobalProtect VPN for First Time Use
Launch the GlobalProtect app from the menu bar
The status panel opens
Image ModifiedEnter fcohvpn.gpcloudservice.com into the portal address and click Connect (first time use only)
Enter your credentials and click the Sign On button - enter will not work
Image ModifiedCheck and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN
Image ModifiedOpening and Connecting to GlobalProtect VPN
Launch the GlobalProtect app by clicking the system tray icon
The status panel opens
Click Connect to initiate the connection
Image ModifiedEnter your credentials and click the Sign On button - enter will not work
Image ModifiedCheck and approve the PingID prompt on your registered device to authenticate
You are now connected to GlobalProtect VPN
When the app connects in external mode, the GlobalProtect system tray icon displays a shield
Image Modified
Signing Out of GlobalProtect
Launch the GlobalProtect app by clicking the system tray icon
The status panel opens
Click Disconnect to disconnect
Image ModifiedOnce disconnected you will see the Connect button
Image ModifiedNote |
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While connected to the GlobalProtect VPN, all your device’s Internet traffic flows through the County firewall, with all rules and logging in effect. Disconnect from the VPN to resume “normal” Internet service. |
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