Each new contractor will receive and encrypted email that will contain a file that houses their new username and password. As well as the instructions seen below:
If the user is having issues please see these links or PDF attachments below.
Setting up SailPoint:
How to register for SailPoint (our password reset system)
Setting up PingID:
How to setup PingID on your smartphone for remote multi-factor authentication
Sailpoint PW reset after account creation:
How to reset your password with SailPoint
If you have an issues or further questions or issues accessing your SailPoint with the password provided, please reach out to our FCDC helpdesk at 614-525-3282