Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

Problem

If a display, or any other device connected to the Dell Dock is not working, the Dock Reset should be the first troubleshooting step to attempt to alleviate the problem.

Solution

  1. Unplug all devices from the dock

  2. Hold the power button of the dock down for 30 seconds

  3. Plug the devices back in

  4. If the devices are not working, then you may need to troubleshoot the device itself, if the device works directly plugged into the computer but still doesn’t work in the dock, contact Dell Support for assistance.

A common issue that a dock reset can fix is video not displaying to the monitors, or the power button not working to power on the computer.

Filter by label

There are no items with the selected labels at this time.

  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.
 

FCDC Help Desk | helpdesk@franklincountyohio.gov | 614-525-3282