Introduction

CyberArk’s Workforce Password Management, or WPM for short, is a browser-based password manager for securely storing all non-network account passwords. Website credentials along with files and notes can be stored and shared in WPM.

WPM uses a browser extension to make accessing and adding your login information from websites to WPM in Chrome or Edge easy. While logged in, WPM will prompt if it senses login information that could be added or used. If you miss the prompt to save your login with WPM, refresh the page and the prompt will reappear.

To get started, follow the steps below or use the Table of Contents to jump to the desired section:

1. Learn About WPM Functionality

To guide you through how to navigate and use WPM, please take 25-30 minutes to watch the following videos and CyberArk documentation:

First Time Login & Setup

WPM Setup Video.mp4

Navigating the Portal

WPM Navigate Portal.mp4

CyberArk Documentation

Also, read through the end user documentation from CyberArk.

2. Install the CyberArk Identity Browser Extension

You may install the extension on both browsers if you like, your choice!

Setup Steps for Chrome

Open an Chrome browser
Navigate to the browser extension download page for Chrome:
1. Click Add to Chrome button on right side.
  1. Click refresh button on browser if option is grayed out.
2. Click Add extension on popup window that appears.
Add the CyberArk extension icon to your browser bar:
1. Click Extension icon
2. Click Pin icon next to CyberArk Identity Browser Extension.

Setup Steps for Edge

Open an Edge browser
Navigate to the browser extension download page for Edge:
1. Click Install button on right side.
2. Click Add extension on popup window that appears.
Add the CyberArk extension icon to your browser bar:
1. Click Extension icon
2. Click … next to CyberArk Identity Browser Extension.
3. Select Show in toolbar from the options menu.

3. Sign into User Portal

Logging into WPM each day is recommended, especially during the first few weeks while you’re adding new login credentials to WPM more frequently.

Sign in using the CyberArk Identity browser extension:
1. Click the CyberArk Identity icon.
2. Click Sign In.
3. Type your email address at the Sign In prompt.
4. Enter your network credentials at the Ping Sign On prompt.
5. Follow the corresponding directions as appropriate for your account’s authentication setup:

MFA	SMS	VOICE

Respond “yes” to the Ping MFA prompt on your device.	Check your text messages for a passcode and enter that passcode into the Authentication prompt.	Check your voicemail for a passcode and enter that passcode into the Authentication prompt.

f. Click Sign In button at CyberArk Identity prompt.

4. Adjust the Settings

Click on CyberArk Identity browser icon.
Adjust Settings:
1. Click toggle to Enable Land&Catch
2. Click toggle to Disable Browser Password Prompts
3. If get prompted with this message:
  1. Click Allow button
  2. Return to settings and ensure the following items are toggled on:
    1. Open apps in a new browser tab
    2. Enable Land&Catch on this computer
    3. Disable Browser Password Prompts

5. You’re All Set!

You’re all set to begin using WPM. Please take a moment to bookmark the WPM User Portal https://fcdc.id.cyberark.cloud for browser access and organizing your WPM saved items. For security purposes, WPM is configured to time out after 4 hours of inactivity; however, it’s best practice to log out of WPM at the end of your work day.

If during your use of WPM, you see this message pop up, please click Sign In. There are 2 website links for our WPM instance, the original assigned at setup and the custom that’s easier for users to remember. Sometimes, WPM will flip which link but it’s nothing to be concerned about.

Workforce Password Management (WPM)