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Introduction
At the beginning of some emails will be a banner at the top with a message that reads “You don't often get email from … Learn why this is important.” This is called a safety tip, and it is added to certain emails by Microsoft in order to raise your suspicions of a new sender’s email address.
Why is it important?
This adds an extra layer of security protection against potential impersonation attacks. It’s a way to create awareness and put the recipient on their guard.
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It may also be an email address that is legitimate, but it should at least make you double check the sender to ensure it is safe.
How does it look?
Single Recipient:
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If the majority of recipients have never or don't often receive messages from the sender, then the affected recipients will receive the tip. It’ll look the same as if it was sent to one person, except the beginning of the tip will say “Some people who received this message....”
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When will I see the First Contact Safety Tip?
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The email could be legitimate or malicious. This includes marketing emails, spam emails, or even scam ones.
How does it know if this sender is a new/infrequent sender?
The First Contact Safety Tip considers the user's email history. It assesses whether the sender is new or infrequent based on your overall communication patterns and then alerting you to exercise caution when dealing with unfamiliar contacts.
How can I make the safety tip go away for known safe senders?
As you keep communicating with a sender, the system will learn that this is a known sender and will stop showing you the safety tip. You can also add the sender to your safe senders list or and contacts in Outlook, and you will stop seeing the safety tip for this sender.
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Right click on the contact
Click on Add to Outlook Contacts
Fill in the contact details
Click on Save & Close
How can I report a suspicious email?
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Although straightforward, reporting a phishing attempt can significantly enhance email security and safeguard us and our clientsall. If you report a suspicious email and we confirm it is indeed malicious, we can remove it from all inboxes across the county.
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