Introduction
Franklin County email users are provided a button for reporting suspected phishing, virus, or other malware email messages.
Why report phishing or suspicious emails?
Reporting suspicious emails helps you and our agencies stay safe in email. The emails you report are sent to the FCDC Security team and outside providers for awareness and analysis. Once FCDC Security is aware of new email risks, we can better defend against them. You are an important part of the process of keeping the County safe from cybercriminals!
When do I report phishing or suspicious emails?
Click the Phish Alert Report button if you believe you have received a phishing email or any potentially dangerous email. Any emails you report using the Phish Alert button will be (1) automatically deleted from your inbox and (2) forwarded to the FCDC Security team for analysis.
The Phish Alert button should only be used to report emails you believe to have malicious intent. If you are receiving spam or marketing emails, you should not use the Phish Alert button.
How do I use the Phish Alert button?
The Phish Alert button add-in will appear after clicking on the ellipse button (dot-dot-dot) on the far right of the email, either inside the email preview or at the top bar depending on whether you’re using the old/new Outlook application.
Note: This used to be different on the earlier version where the Phish Alert Report was a big icon at the top menu bar.
The Old Outlook Application on Windows
Select the email
On the top bar, click on the depending on the size of your monitor and window, you should see the Phish Alert Report button, if not, you’ll have to click on the ellipse button (dot-dot-dot) on the far right right.
Click on Phish Alert all the way at the bottom of the options menu that comes up.
A prompt will ask you if you want to report the email as a phishing email to FCDC Information Security. Click “Report Click Report to FCDC Info. Security” to Security to report the email.
Outlook (new) and Outlook on the web
Select the email
Click on the ellipse button (dot-dot-dot) to the right of the email preview or open email window
Click on the Phish Alert all the way at the bottom of the drop-down menu that comes up
After clicking the Phish Alert button, you’ll be asked if you want to report the email. Click the Report to FCDC Info. Security button.
How do I report phishing emails from a shared mailbox?
Currently, the Phish Alert Report button isn’t available in shared mailboxes, you'll instead need to simply forward the suspicious email to report-phish@franklincountyohio.gov (FCDC-Reportphish).
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