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7. Once authenticated through Ping, the CyberArk PAM portal will appear:

   

8. Access the privileged account(s) you need from the PAM portal

2. Retrieve Privileged Account Password

1. Click the three dots to the right of the desired account

   

2. Click Show from the menu dropdown

3. If prompted for reason, enter your reason for requesting access in the Reason field

   

4. Click Copy on the popup window to copy the password for that account

   

5. Open Remote Desktop Connection:

   

   1. Enter server name or IP address in Computer field

   2. Enter <domain>\<username of account being used> in User name field

6. Paste password copied in step 4 into Password field when prompted

   

3. Logout of CyberArk PAM

7. Logout by clicking your user name to expand the dropdown

8. Click Sign out option

   

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