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Tip

CyberArk Login Tips for Success

  • Only use Google Chrome to login to CyberArk

  • You must be on the network via VPN or Remote Gateway, or physically on the network.

  • If errors occur, toggling wi-fi or re-establishing your internet or VPN connection on your laptop or phone may clear up the errors.

    • After errors, close Google Chrome and start with a fresh session each attempt.

  • Remoting to a machine on the network before signing in may give you better performance than just launching your browser locally over VPN.

  • Make sure you have only one phone paired with Ping for your username and email address. Old phones must be removed from your Ping dashboard: Updating your device or phone number? (multi-factor authentication)

1. Login to CyberArk

  1. If not physically on-site, connect to the FCDC Network via VPN or RDP.

...

  1. Once authenticated through Ping, the CyberArk PAM portal will appear:

    image-20250103-190131.png

  2. Access the privileged account(s) you need from the PAM portal

  3. Logout by clicking your user name to expand the dropdown

  4. Click Sign out option

    image-20250103-190531.png

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