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If a display, or any other device connected to the Dell Dock is not working, the Dock Reset should be the first troubleshooting step to attempt to alleviate the problem. |
Solution
Unplug all devices from the dock
Hold the power button of the dock down for 30 seconds
Plug the devices back in
If the devices are not working, then you may need to troubleshoot the device itself, if the device works directly plugged into the computer but still doesn’t work in the dock, contact
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the HelpDesk for assistance.
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A common issue that a dock reset can fix is video not displaying to the monitors, a usb device plugged into the dock is not working, or the power button not working to power on the computer. |
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