FC Enterprise Support

Franklin County Enterprise Support

Welcome Franklin County employees and associates!

Since you're here, we recommend submitting requests for service here in the Support Portal or via email at helpdesk@franklincountyohio.gov. But you can call us at 614-525-3282 with emergency requests or just to chat.

FCDC Help Desk

  • LIVE Support: Mon-Fri, 7am-5pm
  • 24x7 Emergency Support

Portals

  1. FCDC Help Desk

    Start a new FCDC Help Desk request from the options below.

  2. Franklin County Clerk of Courts IT

    Welcome! You can raise a request for Franklin County Clerk of Courts IT using the options provided.

  3. Franklin Print

    Welcome! This is where you can place print orders and communicate with the Franklin County Print Shop.

    📖 Click here to read through our print resources!

    💡 New here? Watch or read through our new customer guide!

Suggested forms

  • Fix an account problem in FCDC Help Desk

    Having trouble accessing certain websites or apps? We'll help you out.

  • Get general IT help in FCDC Help Desk

    If you're not sure what kind of request you have, use this option to get help with any IT system or topic.

  • Get help with desk phones, voicemail, and more in FCDC Help Desk

    Send us your Mitel phone, voicemail, call queue, or other VoIP phone questions

  • Set up PingID on your smartphone in FCDC Help Desk

    Setup PingID on your smartphone so you can complete Multi-Factor Authentication (MFA) from remote locations

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