This is for if you need to install any Adobe Creative Cloud application and cannot download it normally through Creative Cloud. (I.E., installing before deploying a computer)

If you are installing Adobe Acrobat. Adobe Reader must be uninstalled first before you can start the install of Adobe Acrobat.

(blue star) Instructions

  1. Check to see if there is an Adobe install package already created on \\co.franklin.oh.us\Helpdesk\CDROM\Adobe_Creative_Cloud

    Otherwise, follow this guide for creating app packages https://helpx.adobe.com/enterprise/using/package-apps-admin-console.html

  2. Installing the Package

    1. Download the Adobe zip file and unzip the file somewhere on the C: drive.

      1. DO NOT unzip the file onto a flash drive, as installation could fail.

    2. Open the Package folder and find the Build folder.

    3. Run setup.exe

      1. If setup.exe fails to install, run the .msi file instead

    4. Open Creative Cloud and sign in with any valid Adobe login.

    5. Check to make sure all needed applications are installed and up to date.

      1. If an application needs to be updated, click update

    6. Signout of Adobe Creative Cloud

    7. Delete both the .zip file and the installation folder from the computer

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